308 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT GRI Standard GRI Standard Name GRI Disclosure Title Page Section Remark Material Topics GRI 3 Material Topics 2021 3-1 Process to determine material topics 84 Thai AirAsia Materiality Assessment 2022 3-2 List of material topics 84 Thai AirAsia Materiality Assessment 2022 Customer Relationship and Operational Performance GRI 3 Material Topics 2021 3-3 Management of material topics 94 Customer Relationship and Operational Performance GRI 2 General Disclosures 2021 2-29 Approach to stakeholder engagement 77, 94 Stakeholder Engagement Customer Relationship and Operational Performance Technology, Innovation and Information Security GRI 3 Material Topics 2021 3-3 Management of material topics 99 Technology, Innovation and Information Security GRI 418 Customer Privacy 2016 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data 105 Technology, Innovation and Information Security: Incident Report Channels Sustainable Supply Chain GRI 3 Material Topics 2021 3-3 Management of material topics 107-113 Sustainable Supply Chain GRI 204 Procurement Practices 2016 204-1 Proportion of spending on local suppliers 109 Sustainable Supply Chain: Domestic Procurement GRI 308 Supplier Environmental Assessment 2016 308-1 New suppliers that were screened using environmental criteria 107 Sustainable Supply Chain 308-2 Negative environmental impacts in the supply chain and actions taken 107 Sustainable Supply Chain GRI 408 Child Labor 2016 408-1 Operations and suppliers at significant risk for incidents of child labor 107 Sustainable Supply Chain Supplier Code of Conduct: https://www.capitala.com/misc/AAPROF006_Supplier_Code_of_ Conduct.pdf GRI 409 Forced or Compulsory Labor 2016 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor 107 Sustainable Supply Chain Supplier Code of Conduct: https://www.capitala.com/misc/AAPROF006_Supplier_Code_of_ Conduct.pdf
RkJQdWJsaXNoZXIy ODEyMzQ3