Santisuk Klongchaiya Chief Executive Officer Starting in 2022, we began receiving positive signals of recovery in our business following three long years of the COVID-19 pandemic. Finally, in the fourth quarter of the year, we were able to state with confidence that Thai AirAsia was back, with our first positive operational result in 11 quarters. We have since been able to retain the largest market share in the country using the right strategy, which included maintaining our fleet and readying our personnel to mobilise immediately when they had the chance. By working closely with the state and Tourism Authority of Thailand, we were also able to help the entire tourism market speed up its recovery. Our help allowed the Thai market to match the recovery pace of ASEAN, India and South Asia, which gradually lifted their travel restrictions over the same period. Excluding routes to China, we were able to resume two thirds of our international routes, bolstering our revenue. We even saw record growth in our ancillary income per passenger. On top of the good news of the aviation sector’s recovery, Thai AirAsia was proud to have its on-time performance recognised by two institutions. We were ranked fourth for on-time performance globally by OAG and third among low-cost airlines worldwide by Cirium. Both of these achievements are like Olympic golds for efficient management of operations. Moreover, we received a 7/7 rating for safety from airlineratings.com and Best Low-Cost Airline in the World for a thirteenth consecutive year from Skytrax, affirming that regardless of the circumstances, we continue to maintain the highest standards. In 2023, we will complete “repairs” and begin “rebuilding” growth. We received strong signals in the first quarter after China reopened its borders earlier than expected and allowed us to begin resuming routes that would result in improving revenue and profit. We plan to seize even more opportunities in new high-potential markets, such as Indonesia, the Philippines, Nepal and Sri Lanka, thus aiming to double our total passengers served in 2022. This plan includes bringing our entire fleet back into operation and maximising aircraft utilisation. I am confident that 2023 will be a strong year for us. I thank all of our employees, top management, investors and stakeholders for your support. Thai AirAsia is back and stronger than ever. We are a leader and we will grow in the short and long terms with sustainability. MESSAGE FROM CHIEF EXECUTIVE OFFICER “Finally, in the fourth quarter of the year, we were able to state with confidence that Thai AirAsia was back, with our first positive operational result in 11 quarters.” 12 O N E R E P O R T 2 0 2 2 OVERVIEW BUSINESS OVERVIEW AND PERFORMANCE CORPORATE GOVERNANCE FINANCIAL INFORMATION SUSTAINABLE BUSINESS DEVELOPMENT
RkJQdWJsaXNoZXIy ODEyMzQ3